FAQ's

MacuNana

FAQ's

Payments

PayPal, Stripe:  Visa, MasterCard, American Express, Discovery, etc.


Shipping

Everywhere in the USA + Everywhere in the world.

All orders are shipped via USPS. Please give me 1-3 days to process your order after purchase is complete, except on custom orders. Please note that once your order leaves me, shipping varies depending on your location. I cannot be held responsible for delay in the mail.

If an item is undelivered OR returned, buyer is responsible for all re-delivery fees.

International customers orders shipped may be assessed customs fees and taxes by the recipient's country. International customers are responsible for these fees. By federal and international law, I must include the actual purchase price of each items on the customs form for each shipment.


Returns and Exchanges

Of course I strive to give you the most enjoyable buying experience, if there is any issue do contact me a.s.a.p

I offer refunds ONLY on items that are broken within 20 days of purchase. I do not replace items that have been lost. Please read descriptions carefully before purchasing to see the size, materials, etc. 

No refunds on custom orders.


Classes/ Workshops 

*Currently South Fl Only*  If you would like to host a class, contact me for more details. 

Embroidery 101: This course will guide the attendee to create their own "hoop" piece while exploring the basics of embroidery and some of its history. 

Mending/ Embellishing/ Repurposing: On this fun course the attendees will be aided to embroider an article they bring, while exploring the basics of embroidery. Items have to be pre-approved to make sure the fabric is good to work with (ex. jean jackets, vest, shirt, etc.) 


Custom Orders

Request are always welcomed. Time frame, delivery, shipping and pricing will be discussed per case basis.